<b>BULK DATA:</b> Since May 7 at 12 a.m., the TSDR Application Programming Interface (API) has not included all information. Images of trademark registration certificates issued since July 2016 and some office actions are absent in the API. Customers who need to retrieve a copy of a registration certificate or an office action should download it directly from the TSDR documents tab.
<b>INTERMITTENT SYSTEM ISSUES:</b> Due to high-volume usage, you may experience intermittent issues on the Trademark Status and Document Retrieval (TSDR) system between 6 – 8 a.m. ET. Refreshing your web browser should resolve the issue. If you still need assistance accessing a document, email <a href="mailto:email@example.com">firstname.lastname@example.org</a> and include your serial number, the document you are looking for, and a screenshot of any error messages you have received.